1. Extension installed and enabled for Facebook

This feature requires our extension to be installed and enabled, and your platform login to be active. Make sure the feature is turned on in the extension settings for this social platform.

2. Post Comments

Go to the Facebook post from which you want to import comments. You can click Comment to expand the post's comments, or import them directly from the feed.

3. Click "Import Commenting Profiles"

Click "Import Commenting Profiles" to open the Import Settings window.

4. Select a Pipeline

In the Import Settings, select the pipeline where you wish to import the profiles.

5. Select a Pipeline Stage

After selecting the pipeline, choose the stage where you want to add the profiles.

6. Click "Show More Import Options"

Click "Show More Import Options" to access additional settings such as adding notes, tags, follow-up date, amount, color, and more.

7. Click "Start Importing"

Initiate the import process by clicking "Start Importing."

8. Collect Profiles

An automation will start collecting the profiles. You can let it run until all profiles are collected, or stop it at any time to import the profiles collected up to that point. You can also choose Cancel and Discard to abort the process.

9. Import Progress

Please wait while the profiles are being imported. This may take several minutes, depending on the import settings and the number of profiles.

10. End Results

After importing the profiles, the import results will be displayed. Profiles that already exist on your platform will not be duplicated.